GPS coordinates: lat: -26.147404 - lng: 28.035320

Digital Solution Group

Address:

Cnr 158 Jan Smuts Avenue & 9 Walters Street, 2196 Rosebank

Telephone:

+27 (011) 759 7000

Fax:

(+27) 12-8034461

Description

Digital Solution Group is an outsource partner for multi-channel commerce and relationship marketing. We provide customised solutions to business - enabling businesses to transact and communicate via direct channels. Our approach lowers the barrier to entry into this market without the client having to invest in systems, people and infrastructure.
This business model implicates a substantial upfront investment in technology, which is then made available to many customers. The key to the business model is “share risk and success” with customers. Revenue is generated from services rendered and often a management fee based on a win/win scenario, and the success of the new business approach.

Keywords

Management, Internet, Technology, Hosting, Pc, Call Centres, Web Application Development, Intranet, Communicate, Pda, Web Based Applications, Relationship Marketing, Digital Solutions, Extranet, Automated Services Machine, Dsg B-Bbee, On-Line Strategy Consulting, Bile Handset, Voice Via Voice Xml, Direct Channels, Multi Channel Commerce, Broad-Based Black Economic Empowerment Policy, Multi-Channel Commerce

Company description

Based upon independent research (Gartner Group), only 33% of all global companies interact with customers via multiple channels. This contends that a company that is able to provide additional routes to market, without large set-up costs, will materially enhance its potential for success. This opportunity of providing additional routes to market for our customers is Digital Solution Group's focus.
Below are a few brief descriptions of a number of different offerings that have been developed for our customers needs by Digital Solution Group (and are proprietary to the company). The solutions are being offered individually, or combined in any permutation.
One of the key success factors for Digital Solution Group is our ability to design business processes that empower our group to add value and become an extension of our clients businesses. We also define relationship agreements that allow us to offer a closed loop management process. Our management processes cover every aspect of our clients business, and every aspect of the services offered by us.

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